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Your OEM Tools. Any Workshop's VCI.
Over the Internet.

The on-site VCI appears locally on the Technician’s PC — no remote desktop, no extra hardware.

Free trial starts automatically.

Illustration showing a Mechanic connecting a VCI to a vehicle and on-site PC in the workshop, while a remote Technician operates diagnostic software from another location via eLinehub.

Free to use for shops and field teams.

Software-only

Software-only
— no extra hardware required

USB DoIP RNDIS

USB / DoIP / RNDIS
— device-level mapping for diagnostics

Private by default

Private by default
— controlled, invite-based sessions

Team roles

Team roles & access boundaries
— collaborate safely with internal/external experts

Who are you building remote capability for?

Diagnostic & Programming Pros

Add remote services with the OEM tools you already trust — while keeping customer ownership and visibility under control.

Tool & Training Providers

Deliver remote technical support through your in-house experts, with controlled collaboration and optional branded apps.

Repair Shop Chains & Fleets

Scale your internal expert team across every site with role-based access and governed remote sessions.

How eLinehub Works

eLinehub architecture — The on-site physical VCI is mapped to the Technician’s PC as a local USB or network interface.

The on-site physical VCI is mapped to the Technician’s PC as a local USB or network interface.

Technician

Download and Install

1. 

Install the Technician Software and sign in​​

Receive the job

2. 

Receive the job through a private invite (passcode-based or private team mode)

Remote diagnostics

3. 

Select the shared VCI and run OEM diagnostics/programming

Mechanic

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1. 

Connect the VCI to the vehicle and the On-Site PC

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2. 

Install the Mechanic software and create the job

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3. 

Share the VCI and provide the job passcode to the Technician

Customer Protection — with controlled team collaboration

Private by default

Private by default
 

Controlled, invite-based sessions for access you can trust

Safe collaboration

Safe collaboration
 

Bring in internal teammates or external experts with access boundaries

Custom Mechanic Software

Optional private team mode

Branded Software (name & logo) and auto-accept private jobs for streamlined workflows

Customer details protected

Customer details protected

External experts can assist without seeing customer information (customer experience remains seamless)

Optimized for Your Region

Sessions are automatically routed through nearby infrastructure to deliver low-latency, stable remote diagnostics — with localized language and regional support built in.

  • North America

  • Asia-Pacific

  • Middle East

  • South America

  • Europe

  • Australia

  • Africa

  • India

World map highlighting regional infrastructure that enables low-latency remote diagnostics with localized support

Why teams switch to eLinehub

Real remote diagnostics

Real remote diagnostics

Device mapping for VCIs, not just screen control

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Fewer delays
 

Reduce tows, transfers, and shipping cycles

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More work, less travel

Deliver remote services from your workstation

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Higher first-time fix rates

Bring experts into the job instantly

Popular Brand + VCI Remote Solutions

BMW + ENET
 

Remote Diagnostics & Programming

VW + VAS6154A
 

Remote Diagnostics & Programming

Mercedes Benz + SD Connect

Remote Diagnostics & Programming

VCI & OEM-Workflow Ready

Built for real shop conditions — supporting common USB VCIs, DoIP networks, and RNDIS-based devices used in modern diagnostics and programming.

Collection of automotive VCIs showing USB, RNDIS, and Ethernet diagnostic interfaces supported by eLinehub for remote diagnostics and programming.

Built for stability and governed access

Stability and governed access
Reduce Jitter
Supports USB DoIP RNDIS
Role-based access
Branded Software

Designed to reduce jitter and session interruptions in diagnostic work

Supports USB / DoIP / RNDIS device mapping for real-world setups

Role-based access boundaries for safe collaboration

Optional branded apps and private team mode for streamlined operations

Get started in minutes

Step 1
Download

Download the Software

Step 2
Sign In

Install and sign up / sign in
(Technician free trial is automatic)

Step 3
Get Start

Start your first remote job
(invite-based or private team mode)

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