Select the Best Plan for Your Needs
Whether you're an individual technician or part of a team, try your plan free for 30 days.
No credit card required. Full features. No commitments.
Technician Plans (Individual & Team Pro)
Start free. Add technicians and included Connection Credits as you grow—built for remote diagnostics and programming.
Supported VCI Types
USB VCI
Ethernet VCI
Remote Desktop
Remote Desktop View & Control
Stable Connection
P2P Data Transmission
Relay Server Data Transmission
Live Chat
Text, Image, Video, File
Order Payment Methods
Online Payment
Offline Payment
User Access
Unlimited Mechanics
1 Technician
Order Access Methods
Public, Passcode, Assigned
Included Connection Credits
0 Credit (Pay-as-you-go)
Mechanic Software
eLinehub Mechanic Software
Supported VCI Types
USB VCI
Ethernet VCI
Remote Desktop
Remote Desktop View & Control
Stable Connection
P2P Data Transmission
Relay Server Data Transmission
Live Chat
Text, Image, Video, File
Order Payment Methods
Online Payment
Offline Payment
User Access
Unlimited Mechanics
3 Technicians
Order Access Methods
Public, Passcode, Assigned
Branded (Auto-assigned)
Included Connection Credits
30 Credits
Mechanic Software
eLinehub Mechanic Software
Branded Mechanic Software
Team Order Assignment
Internal Assign: Full visibility
External Assign: Limited visibility
Supported VCI Types
USB VCI
Ethernet VCI
Remote Desktop
Remote Desktop View & Control
Stable Connection
P2P Data Transmission
Relay Server Data Transmission
Live Chat
Text, Image, Video, File
Order Payment Methods
Online Payment
Offline Payment
User Access
Unlimited Mechanics
10 Technicians
Order Access Methods
Public, Passcode, Assigned
Branded (Auto-assigned)
Included Connection Credits
100 Credits
Mechanic Software
eLinehub Mechanic Software
Branded Mechanic Software
Team Order Assignment
Internal Assign: Full visibility
External Assign: Limited visibility
Supported VCI Types
USB VCI
Ethernet VCI
Remote Desktop
Remote Desktop View & Control
Stable Connection
P2P Data Transmission
Relay Server Data Transmission
Live Chat
Text, Image, Video, File
Order Payment Methods
Online Payment
Offline Payment
User Access
Unlimited Mechanics
Unlimited Technicians
Order Access Methods
Public, Passcode, Assigned
Branded (Auto-assigned)
Included Connection Credits
300 Credits
Mechanic Software
eLinehub Mechanic Software
Branded Mechanic Software
Team Order Assignment
Internal Assign: Full visibility
External Assign: Limited visibility
Platform service fees are charged based on the order type:
• For Offline Payment Orders, 1 Connection Credit is used for every 30 minutes of cumulative active remote connection time.
• For Online Payment Orders, a 5% service fee applies to the total transaction amount.
Note: Any individual connection session lasting 2 minutes or less will not count toward the 30-minute total.
Plans can be purchased directly within the Technician software.
Buy Connection Credits (Pay-as-you-go)
Flexible credit packs for pay-as-you-go usage or additional hours.
Connection Credit (1)
$ 4.9
Included Credits
1 Credit
Connection Time
30 Minutes per Credit
Available For
Individual
Team Pro
Valid For
1 Year
Credit Pack (10)
$ 39
Included Credits
10 Credits
Connection Time
30 Minutes per Credit (Up to 5 hours total)
Available For
Individual
Team Pro
Valid For
1 Year
Credit Pack (100)
$ 249
Included Credits
100 Credits
Connection Time
30 Minutes per Credit (Up to 50 hours total)
Available For
Individual
Team Pro
Valid For
1 Year
Connection Credit can be purchased anytime within the Technician software.