No VCI or Vehicle? Quickly Experience eLinehub’s Remote Diagnostics with a USB Drive

With just two computers and a USB drive, experience eLinehub’s software-only remote diagnostics solution in a few easy steps

Quick Demo Overview

If you don’t have a VCI device or vehicle on hand, you can still experience the full functionality of eLinehub using one Mechanic computer, one Technician computer, and a standard USB drive.

In this demo, you will:

• Use a USB drive to simulate a VCI device

• Remotely access and operate the USB drive from the Technician computer

• Simulate a real remote diagnostics session

What You Need

• Two Windows computers

  • Computer A (Mechanic): eLinehub Mechanic software installed

  • Computer B (Technician): eLinehub Technician software installed

• A standard USB drive (to simulate the VCI device)

• One eLinehub account

Quick Demo Steps

Step 1: Publish Order and Share USB Drive

1. Insert the USB drive into Computer A (Mechanic) and ensure it is recognized by the system.

2. Open the eLinehub Mechanic software and log in.

3. Create and publish a new order.

4. When prompted to share a device, click “Yes” to share the USB drive.

5. The order will automatically appear in the Order Market on the Technician side.

6. In the order’s Live Chat, leave a message such as “Test order, please do not accept” to prevent other Technicians from taking the order.

Step 2: Accept Order and Establish Remote Connection

1. On Computer B (Technician), open the eLinehub Technician software and log in.

2. Go to the Order Market, locate the test order, and click “Grab Order.”

3. When prompted to confirm the payment method, select the default Offline Payment option and click “Confirm Payment”

4. In the Remote Connection Status Area:

   1. Select the corresponding order

   2. Select the shared USB drive from the Mechanic computer

5. Click the “Connect” button to establish the remote connection.

Tip: After successfully connecting, you can optionally view network connection details in the status area.

Step 3: Access and Operate the USB Drive Remotely

1. On the Technician computer, open “This PC” or “My Computer.”

2. A new USB drive will appear, mapped from the Mechanic computer.

3. Perform basic file operations (open, copy, delete) to simulate using diagnostic software with a VCI device.

Step 4: Disconnect and Complete the Order

1. In the eLinehub Technician software, click the “Disconnect” button to end the session.

2. Once disconnected, the USB drive will automatically revert to being available on the Mechanic computer.

3. After completing the work, the Technician clicks the “Complete Order” button, and the Mechanic clicks “Agree to Complete Order” to finalize the order.