Fleet Operators – Faster Response, Lower Costs, Full Control

Managing a vehicle fleet often means dealing with complex, unpredictable repair and diagnostic challenges:

Drivers report issues vaguely — it's hard to tell whether a vehicle truly needs repair
Vehicles wait in shop queues unnecessarily, delaying dispatch schedules
Breakdowns happen remotely, but expert technicians aren't always nearby
Multiple brands and models require different tools, leading to inconsistent diagnostics
Repair processes lack transparency — costs are hard to control, data is hard to track

eLinehub helps fleet operators build a centralized, efficient, and expert-backed remote diagnostics workflow, increasing vehicle uptime and reducing unnecessary repair costs — all without expanding your internal team.

How the Solution Works

1. Set Up a Dedicated Diagnostics Team

Build your own diagnostics team with in-house technicians or trusted external experts. eLinehub supports centralized dispatch and workload management.

2. Deploy Custom Mechanic App to Drivers or Maintenance Partners

Create a branded Mechanic app for your fleet. Drivers or service points can use it to submit remote diagnostic requests — technicians can connect within minutes.

3. Remotely Assess Issue Severity Before Sending to the Shop

Technicians connect to the vehicle's VCI remotely and use OEM tools to read fault codes. They assess whether the vehicle is safe to continue operating, reducing unnecessary shop visits.

4. Resolve Common Electronic Issues Remotely

Perform actions like DTC clearing, resets, parameter settings, or software updates — all without towing or shop time.

5. Collaborate with Experts Without Losing Control

If your fleet lacks in-house specialists, you can invite external technicians to assist. eLinehub ensures full data privacy and protects your cost visibility.