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OEM-Level Remote Diagnostics for Repair Chains

Empower your top technicians to support any branch remotely, instantly. Reduce vehicle transfers by up to 80%, and speed up repairs by up to 90%.

Illustration of multiple auto repair shops connected via remote diagnostics

Common Challenges for Repair Chains

Icon depicting a mechanic and a map pin

  • Uneven Technical Expertise Across Locations

– Complex diagnostics often demand your most experienced technicians, and even they can only be in one place at a time.

Icon of a car and tools being transferred

  • High Cost of Vehicle & Tool Transfers

– Moving vehicles or shipping diagnostic tools wastes time, drives up costs, and slows down repairs.

Clock and upset customer icon

  • Customer Dissatisfaction from Delays

– Customers expect quick turnarounds. Every extra day in the shop can erode their trust.

Branches

  • Inefficient Collaboration Between Branches

– Branches lack an efficient way to share expertise, leaving top technicians underutilized.

The eLinehub Solution

eLinehub uses software-driven remote connectivity and high-quality data streaming to make a vehicle’s VCI (Vehicle Communication Interface) in any branch behave as if it’s plugged into your technician’s own PC. In other words, your top technicians can remotely control that branch’s VCI to run full OEM-level diagnostics and programming. They get the same real-time responsiveness and reliability as if they were on site. And because eLinehub works with your existing scan tools, you don’t need to move cars or ship equipment. (Unlike other remote diagnostic methods that rely on remote desktop or special hardware, eLinehub’s software-only platform requires no complex setup or extra devices.)

Technician remotely diagnosing a car via eLinehub software

Technician Software

Mechanic Software

  • Remote OEM-Level Diagnostics & Programming

– Perform advanced vehicle diagnostics and even ECU programming from anywhere.

  • Centralized Expert Support

– Instantly share your best technicians’ expertise across all your locations.

  • Instant Job Start

– Begin work immediately, with zero time wasted on transfers.

  • Secure & Controlled Access

– Role-based access control keeps your business and customer data safe.

Remote expert performing diagnostics via eLinehub connection

Proven Impact of Remote Diagnostics for Repair Chains

  • Reduce inter-branch vehicle transfers by up to 80%

  • Save hundreds of dollars per job on transport costs

  • Complete jobs up to 90% faster

  • Boost first-time fix rates and customer satisfaction

Infographic with “80%” and “90%” improvement figures

How It Works

1. Post a Job from Any Branch

– The branch that needs support posts a job in eLinehub.

Post Job

2. Assign to the Right Expert

– Your best available tech at another location remotely connects to the branch’s VCI to handle the job.

Assign Expert

3. Complete Diagnostics/Programming

– The expert finishes the work immediately, with no vehicle or tool transfers needed.

Diagnostics

Try eLinehub in Under 5 Minutes — No VCI or Vehicle Required

See for yourself how eLinehub connects technicians to remote VCIs — in just 5 minutes and with no special equipment needed. It’s the perfect way to understand the process before using it on real jobs.

What Our Customers Say

“With eLinehub, we eliminated most inter-branch vehicle transfers — saving thousands each month and fixing cars faster than ever.”

— Operations Manager, Regional Repair Chain (20+ locations)

Get Started with eLinehub

Start your free trial today and see how eLinehub streamlines your multi-shop operations.

Enjoy full access to every feature for 30 days, with no credit card needed.

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